returnspolicy

Once you have purchased tickets, they can only be exchanged, refunded or returned in the circumstances described below:
If the event is cancelled, postponed or material changes are made to the Event, namely a change of the venue or the headline act, the original tickets that you have purchased will remain valid for the revised event (except for in the case of cancellation) unless otherwise advised. However, in these circumstances, only the face value of the tickets will be refunded as these are circumstances beyond our control; the booking fee is non-refundable. If the tickets have not been posted out, the shipment fee will also be refunded.
For any refund of face value you will be required to return the tickets, on receipt of which we will make the refund. . The refund will be made using the same method of payment that was used to purchase the tickets.
There will be no refund for lost, stolen or damaged tickets.